Politique de remboursement

The return policy for the wig store is designed to ensure customer satisfaction while maintaining hygiene and product integrity. Here are the key points:

1. Return Period: Customers can return items within 15 days of receipt.

2. Returns are accepted in case of defect.

3. Condition: Items must be in their original, unused condition with all tags and packaging intact. Wigs must not be worn, altered, or washed.

4. I Exclusions : Custom wigs, clearance items, and accessories are not eligible for return.

5. Return Process: Customers must contact customer service to initiate a return.

6. Refund Method: Refunds will be issued to the original payment method within 7-10 business days after the return is processed.

 

Safe payments : Payment methods used by many international shoppers

Security & privacy: We respect your privacy and your personal details

Buyer protection: Your purchase is protected with our secure shopping guarantee

 

By adhering to these guidelines, customers can ensure a smooth and efficient return process.